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Triple A

Triple A for Citizens: Access to Information, Advice, and Active Help

The project Triple A for Citizens aims to strengthen the role of civil society organisations which provide Access to informationAdvice and Active help (free legal aid) services to citizens with regards to their rights in Bosnia and Herzegovina, Serbia, Kosovo, Macedonia, Albania, Montenegro and Turkey. The targeted outcome is the creation of a European network of citizens advice organisations working on citizens rights.

  • Description
  • Timeframe
  • What does ECAS do?

The project is funded by the European Commission and is implemented by ECAS in partnership with:

January 2013- February 2015 (1st phase)

March 2015-November 2016 (2nd phase)

  • Works to establish the pan-European Triple A network which will launch in 2016. This will be a platform of civil society organisations providing information, advice and legal aid to citizens in Europe, which will focus on quality standards, targeted advocacy actions, and the exchange of best practices.
  • Coordinates the mapping of advice services in the Western Balkans and Turkey to show the type of advice and information services which exist for citizens and where they are located.
  • Coordinates the launch of pilot projects to further develop the Triple A concept in the Western Balkans (WB) and Turkey and advocates for improvements related to access to information, advice, and active help.
  • Advocacy Roadmaps: Coordinates and provides technical assistance in the development of national strategies to promote changes to legislation and funding surrounding the provision of Free Legal Aid and other Triple A services in the Western Balkans and Turkey.
  • Organises study visits to Romania, UK and Ireland to exchange experiences and best practices in the area of legal advice and active assistance to citizens.