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Round Table on Quality Standards in the Provision of Information, Advice and Legal Aid to Citizens

Under the framework of the Triple A for Citizens project, ECAS is organising a Round Table to examine different approaches to ensuring quality standards in delivering information, advice and legal aid to citizens.

The aim of this event is to launch a discussion on the possible models of quality control which will be promoted by the Triple A network, to be set up in the next two years, as a key objective of the Triple A project. The network, European in its nature, will be open to all organisations engaged in the provision of information, advice and active help to citizens in wider Europe.

The round table will identify some of the best EU practices in providing support to citizens and make a distinction between quality standards specifically related to the provision of information, legal advice or legal representation, and those applicable in all strands of service provision to citizens.

The event will take place on February 23, 9:30, at the Royal Belgium Library – Sky Room, 6th floor. Registration will start at 9:15.
Please find the agenda here.
You are kindly invited to register here by February 18.

For more information, please contact martina.pietrantoni(at)ecas.org.

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