Delayed train? Cancelled flight? European travelers may be entitled to a refund, compensation and/or other assistance. Ask EU experts about your passenger rights in a live chat on 28 April between 11.00-13.00 CET. #EUChat
On 28 April 2015 between 11.00 and 13.00, Your Europe Advice will organize a live Facebook chat on EU passenger rights. Five experts will reply to citizens’ and travellers’ requests during a 2 hour question-time hosted on the wall of a dedicated Facebook page. The experts will be supported by DG MOVE.
The focus of the Chat will be passenger rights in the EU: citizens will have the opportunity to ask questions on their entitlements as air, bus and ship passengers, as well as passengers with reduced mobility.
The chat platform on Facebook has been launched today. Questions can already be submitted in advance on the wall of the event, although the experts will only reply on 28 April.